Subscriptions are not open yet
This policy describes the intended launch offer. No payment or recurring subscription can currently be started on this website. Final purchase terms will be shown for acceptance before any charge; required online cancellation and refund-request functions must be available before paid subscriptions open.
1. Price and trial
The planned subscription is US $9.99 per month plus applicable taxes, with a 7-day free trial. Before trial enrollment, checkout will state whether a payment method is required, the exact trial end and first-charge date, the recurring price and how to cancel. A trial converts to a paid subscription only with your affirmative consent to the disclosed terms. Cancel before the stated first-charge time to avoid that charge.
2. Monthly renewal and cancellation
A paid monthly plan renews monthly until canceled under the terms accepted at checkout. Cancel online through the subscription-management link provided with your purchase, before the next renewal time to avoid the next charge. Cancellation must be at least as easy as signup and must not require a phone call for an online purchase. If online cancellation is unavailable, email support@gridoradex.com or contact us by phone for assistance. Keep the cancellation confirmation. Ordinary cancellation stops future renewals and leaves access available until the paid period ends; it does not by itself request a refund. Deleting the app does not cancel the subscription.
3. The 14-day software-fee refund
At launch, you may request a refund of a software subscription charge within 14 calendar days after that charge. This covers the subscription fee and any refundable tax on that fee, not trading capital. Submit the request using the purchase-management channel provided at checkout, or email support@gridoradex.com if assistance is needed. Supply the order reference and enough information to identify the purchase; never supply full card details or wallet keys. Approved refunds return to the original payment method where possible, with posting time determined by the processor and bank. A refunded subscription period ends when the refund is processed, and future renewals are canceled unless you expressly choose otherwise.
4. What the software-fee policy does not cover
The 14-day policy is not insurance against trading outcomes. It does not reimburse token purchases, changes in asset value, trading losses, blockchain gas, DEX or pool fees, slippage, third-party charges, or transfers to an incorrect address. The Company cannot reverse on-chain transactions. This distinction does not exclude any separate legal remedy for Company conduct or non-waivable consumer rights.
5. Requests outside the refund window
After 14 days, ordinary cancellation does not create a prorated refund for unused time, except where required by law or expressly agreed. Duplicate or unauthorized billing, statutory remedies and any separately promised refund remain subject to review regardless of this voluntary window. Repeated fraudulent requests may be refused where lawful; genuine consumer rights are not restricted.
6. Changes and consumer protections
Material subscription changes will receive legally required advance notice. Price increases will require affirmative consent before the higher charge under our intended launch policy. Nothing here limits mandatory cooling-off rights, statutory refunds, rights concerning unauthorized payments or access to payment-provider dispute procedures. The accepted checkout terms and this policy must be consistent.
Contact information
NYC Capital Asia Inc.
Product: GRIDORA AUTOTRADER
Business mailing address: 2248 Broadway #2259, New York, NY 10024, United States
Phone: +1 (347) 688-4662
Official support email: support@gridoradex.com
Official website: gridoradex.com
This is a mailing address, not a walk-in support office. Never send private keys, recovery phrases, passwords or full payment-card details.